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FAQ

Here are answers to some of the most frequently asked questions we receive from our customers. If you do not know where to contact us, we would appreciate it if you could contact us directly using our contact form.

Here are answers to some of the most frequently asked questions we receive from our customers. If you do not know where to contact us, we would appreciate it if you could contact us directly using our contact form.

Samples

Q

I want to know how to request a sample.

A

Please contact us using the various sample request forms. You can also contact us by phone. A sales representative for each product will respond.

Q

I want to process old samples.

A

Please dispose of the product in accordance with the prescribed disposal method. If you have any questions about how to dispose of our products, please use the inquiry form.

Products

Q

I want to know more about the product I am considering.

A

Please fill out the inquiry form or contact our sales office. Our sales representative will reply to you.

Q

I want to know the quality assurance period.

A

Typical products are warranted for 6 months after delivery to the customer's designated location. Warranty periods may vary by product; please contact our sales representatives for details.

Pricing

Q

I want to know the prices of various products.

A

For pricing information on various products, please fill out the inquiry form or contact our sales office. Our sales representative will reply to you.

Others

Q

I want to obtain an SDS for the product I am purchasing.

A

Please kindly contact our Inqiury form directly.

CONTACT

Sample request

Please contact us here to request samples of products you are interested in.

Technical sheet

For detailed information about products, please download each document.

Inquiry form

Please feel free to contact us regarding products, contract process, etc.